Last updated: 3.1.2024

Terms and Conditions

Ruby Rottweiler LLC, conducting business as "Holis" (referred to as "Holis," "we," "us," or "our"), offers its platform "Holis" and associated services ("the Services") as outlined in this Terms of Service Agreement ("the Terms"). By accessing, browsing, or utilizing the platform and its services, you acknowledge that you have read, comprehended, and agreed to be bound by these Terms. We kindly request you to carefully review the following terms. If you do not concur with or accept these Terms, please abstain from accessing or using the platform and its services.

Additional Terms

Your utilization of our services is subject to any supplementary terms, policies, or regulations that may be published or linked on our website. This encompasses Holis's Privacy Policy and our Product Consent, which are currently in effect. If you agree to a Research Consent in the future, its terms will also apply. All such terms, policies, and rules are deemed integral components of this Terms of Service Agreement, included by reference.

Description of Services

Holis, the platform operated by Ruby Rottweiler LLC, offers web-based, mobile-based, and mobile software application services for blood analysis, genetic (DNA) analysis, biometric monitoring, and wellness coaching and recommendations. Holis delivers personalized insights pertaining to healthy aging, diet, and performance by scrutinizing your Blood, Genetic, and Personal Information. These Terms are applicable to all forms of platform usage, whether web-based or mobile-based. Holis's services encompass the following:

Adult Usage: Our services are intended exclusively for adults aged 18 and older.
Account Creation: To access our services, you are required to create a Holis account and provide responses to a set of personal queries.
Blood Analysis: If you purchase a blood analysis product, you may opt to have your blood sample collected by one of our partner labs, as chosen during the purchase and scheduling process. Please consult the terms of service on our partner lab's website for information on rights, responsibilities, and conditions associated with the blood test.
Lab Certification: All our partner labs are CLIA-certified.
DNA Analysis: Upon procuring the Holis DNA kit, you consent to have Labcorp, our partner company, genotype your DNA. Please note that the Holis DNA kit does not provide ancestry information.
Data Privacy: All DNA samples are de-identified before transmission to Labcorp to ensure your privacy. For specific details regarding privacy, kindly refer to Labcorp's dedicated privacy policies on their website.
Genetic Insights: After analysis, Labcorp shares DNA data linked to genes associated with healthy aging, diet, and fitness with Holis. Holis utilizes this data to generate your Holis DNA report.
Biometric Tracking and Insights: Holis offers biometric monitoring services to track health and wellness metrics. The insights derived from this monitoring are integrated into your wellness recommendations.
LLM-Based Wellness Chatbot: Holis provides a wellness chatbot based on Life, Longevity, and Metabolic health (LLM) principles to offer personalized wellness coaching and recommendations.
Medical Disclaimer:
Holis does not furnish specific medical advice, offer disease diagnoses, or identify medical conditions.
No Medical Advice
The platform's content, including risk estimations, reports, and other information produced by our services, is intended exclusively for informational purposes. It does not constitute professional medical advice, diagnoses, or treatment recommendations. The platform does not serve as a source of medical guidance. In case you suspect a medical condition, it is crucial to consult your healthcare provider.
Account Management
You are responsible for the creation and maintenance of your Holis user account. Ensure the information furnished during account creation is accurate and promptly update it in case of changes. Safeguard your account password and notify Holis immediately about any unauthorized access to your account.
Usage Requirements
This website is intended for adults aged 18 or older. Users below this age are prohibited from using the website. By utilizing the website, you affirm that you are 18 years of age or older. Please refrain from using our platform and services for unlawful, unethical, or rule-violating purposes.
Charges and Billing
To purchase a Holis product or service, you are required to furnish a valid credit card number or web-based payment account. You are responsible for charges incurred using your account. Holis may share your payment information with designated service providers for billing purposes. Prices and service availability are subject to modification.
Limitations on Platform Use
By employing our platform and services, you concur not to:
Overload the platform's infrastructure.
Disrupt platform operations.
Attempt to decompile, disassemble, or reverse engineer the platform's software.
Delete or modify any platform materials.
Frame or link to platform materials.
Limitations on the Scope of Our Services
Currently, Holis exclusively provides services in English. For assistance in other languages or regions, feel free to contact Holis's support team or consult with your healthcare provider.
Privacy
Holis prioritizes user privacy and adheres to full compliance with HIPAA Standards. For detailed information on how we handle your Personal Information, Blood data, Genetic Information, biometric monitoring data, and wellness chatbot interactions, please consult our Privacy Policy.
Ownership and Use of Content
Holis is the rightful owner and operator of the platform. All Content, intellectual property, and related platform rights are held by Holis, its licensors, and suppliers. You are granted a non-exclusive, non-transferable, revocable, limited license for accessing and obtaining Holis services. You are permitted to view and print one or more copies of Holis reports and content for personal, non-commercial purposes, provided you do not remove copyright, trademark, or proprietary rights notices.
Trademark Notices
All trademarks, service marks, and logos on our platform are the property of Holis, its licensors, suppliers, and other parties. Usage or display of these requires prior written consent from the rightful owner.
Accuracy and Integrity of Information
While Holis strives for accuracy, it does not guarantee the completeness, timeliness, or accuracy of Holis reports or other content. Content may contain errors and may be altered by third parties. Notify Holis of inaccuracies.
Modification or Suspension of Services
Holis reserves the right to modify, suspend, or discontinue services, or any part thereof, temporarily or permanently, without prior notice.
Third-Party Websites
The platform may contain information about or links to Third-Party websites. Holis does not control these websites or endorse their content. Your use of Third-Party websites is at your own risk.
Intended Audience
Our platform is managed from the United States and is subject to U.S. export controls. Compliance with U.S. laws and regulations is mandatory. Holis makes no representation that platform materials are suitable for other locations.
No Warranty
Holis services are provided "as is" and "as available." Holis disclaims all warranties, whether express or implied. Holis does not guarantee that the platform and services will meet your requirements, are error-free, or secure.
Limitation of Liability
Holis is not liable for consequences resulting from actions or inactions based on its services, reports, or other content. In no event is Holis responsible for special, indirect, or consequential damages. Holis's liability is limited to the extent permitted by law.
Indemnification
You agree to indemnify and hold Holis, its licensors, suppliers, and their respective employees, agents, and affiliates harmless from any claims, expenses, or damages arising from platform use, breach of these Terms, or data you submit.
Copyright Infringement Claims
Contact Holis's agent for copyright claims if you believe content on our platform infringes your copyright.
Applicable Law
Kentucky laws govern this agreement. Legal actions must be brought exclusively in Fayette County, Kentucky.
General Provisions
These terms may be superseded by legal notices or terms on specific platform pages. These Terms, along with additional legal notices, Holis's Privacy Policy, and any Product or Research Consents you agree to, constitute the entire agreement between Holis and users. Holis may periodically update these Terms at its discretion.
Contact
For questions or complaints, contact support@joinholis.com.